From the PACER Service Center:
The Federal Judiciary has undertaken a year-long, comprehensive program assessment. The goal of the assessment is to identify potential enhancements to existing services and new public access services that could be provided. We are gathering information through focus groups, interviews, and surveys. Please be aware you may be solicited about your views about PACER and our services with an eye towards what you, the customer, would like to see in the future.
If you have any questions about this assessment, please contact the PACER Service Center at firstname.lastname@example.org.